Comcast Is Gone

Having options is wonderful.

My wife and I bought this house 2 years ago. We were on an agreement with Comcast. They apparently renewed the agreement when we had our service moved to the house, and it finally expired. And of course, the payment shot up over $30. I assume we were supposed to call them screaming about it, and be talked into a new agreement with some upsells.

They royally pissed us off more than 18 months ago. We had a few shows we DVR’ed, and suddenly, they weren’t on the DVR anymore. Turns out, they took those channels and put them in a higher priced package. Oh, we could get them back if we wanted to pay more. I said “Hell, no!”

For the first time in my life, we have an alternative. My neighborhood has FIOS. So with the agreement run out, we got FIOS Internet installed. That happened today. Then, my wife called Comcast to cancel. She was too nice to them. But then again, yelling at some customer service rep who probably works in a call center that Comcast contracts is not the best approach.

I’m probably going to have to get my wife Sling so she can watch Food Network. I saw that Hulu now has “live TV”, but I’m not going from $12 to $44 a month just to get Food Network.

I never watch “live TV.” Haven’t in years. Anything important that happens will be on YouTube. Tucker Carlson clips are my favorites. His “you are so full of shit” face is classic.

Normally, when you post something negative about or a complaint about Comcast on blogs or social media, somebody from “Comcast Cares” will contact you. I don’t know why the entire company isn’t “Comcast Cares.” But if Comcast really cared, they’d find a way to deliver what 21st century customers want without having to keep adding on extra packages. “Oh, yes, I know we only have the last 5 episodes available On Demand. But if you pay us more, you can unlock more of them!” Screw you. I’ve been paying for a package full of channels I wouldn’t accept money to watch (Oprah, Disney, ESPN, multiple ESPN channels, CNN, PMSNBC, etc.) but I have to pay extra to get Spike or NatGeo. Forget it.

It’s nice to have competitors.